At Classicharmz, managed by Plurion Systems, we are committed to delivering a smooth and reliable shopping experience for men’s clothing. In this Return & Refund Policy, “we,” “our,” and “us” refer to Plurion Systems, while “you,” “your,” and “user” refer to customers purchasing through our platform. By shopping with us, you agree to adhere to the procedures outlined below.
Return Eligibility
To be eligible for a return:
- Items must be unused, unwashed, and in original condition
- All original tags, labels, and packaging must be returned intact
- Products that have been worn, washed, or altered are not eligible
- Return requests must be submitted within 48 hours of delivery via customer support
- Items failing to meet these conditions may be rejected
How to Initiate a Return
Submit Your Request
- Email your return request, including Order ID and reason for return, to Plurionsystems@gmail.com
Provide Proof
- For defective, damaged, or incorrect items, include clear photographs to expedite processing
Follow Instructions
- Once approved, detailed steps will be provided to complete the return process
Note: Returns that do not comply with these conditions may be declined at our discretion
Refund Process & Timeline
- Returned items are inspected to verify eligibility
- You will be notified if your refund is approved or denied
- Approved refunds are processed to the original payment method within 5–7 business days
- A confirmation email is sent once the refund has been completed
Partial Refunds
If a returned product partially meets return criteria (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion
Damaged, Defective, or Incorrect Items
- For faulty, damaged, or incorrect items, submit a return request within 48 hours of delivery
- Include clear photographs or videos of the issue and send them to Plurionsystems@gmail.com for faster processing
Customer Support
For any questions or assistance regarding returns or refunds, contact our support team at: Plurionsystems@gmail.com
